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DealerTeam

Desk Log

Contents

Label

Desk Log

API Name

Floor Traffic Object for storing and recording and managing store traffic.

Fields

Field Name Details
CCC_Rep__c
Label
Type
Lookup
Description
Call_Accounting_ID__c
Label
Type
Text
Description
Unique call record ID as provided by the call recording / accounting system.
Call_Direction__c
Label
Type
Picklist
Description
Direction the call detail record
Call_End__c
Label
Type
DateTime
Description
Call_Integration_Account_ID__c
Label
Type
Text
Description
Call_Profile_Link__c
Label
Type
Url
Description
Link to call recording / accounting software for this record
Call_Provider__c
Label
Type
Text
Description
Call recording and/or accounting service provider.
Call_Start__c
Label
Type
DateTime
Description
Call_Termination_Cause__c
Label
Type
Text
Description
Called_Internal_Number__c
Label
Type
Phone
Description
Called destination number.
Called_Number__c
Label
Type
Phone
Description
Number called by customer to reach dealership.
Caller_Id_FirstName__c
Label
Type
Text
Description
Firstname on Caller ID
Caller_Id_LastName__c
Label
Type
Text
Description
Caller Id Last Name
Calling_Number__c
Label
Type
Phone
Description
Phone number calling in
Company_Number__c
Label
Type
Picklist
Description
Conversation_End__c
Label
Type
DateTime
Description
Conversation_Start__c
Label
Type
DateTime
Description
Customer_Contact__c
Label
Type
Lookup
Description
Customer_Email__c
Label
Type
Email
Description
Customer supplied email from contact forms
Customer_Name__c
Label
Type
Lookup
Description
Data_Capture_Rate__c
Label
Type
Number
Description
Data Capture Ratio for Customer Account
Date_In__c
Label
Type
DateTime
Description
Desk_Manager__c
Label
Type
Lookup
Description
First_Name__c
Label
Type
Text
Description
First Name of traffic entry
Form_Name__c
Label
Type
Text
Description
Name of the Form from the Marketing Automation Solution
Fresh_Call__c
Label
Type
Checkbox
Description
If this calling phone number has not been seen by the system in the last 24 hours and there is no open Sales Up on this phone number.
In_Store__c
Label
Type
Checkbox
Description
Is the customer in the store now?
Is_New_Up__c
Label
Type
Number
Description
Last_Name__c
Label
Type
Text
Description
Last Name of traffic entry
Location__c
Label
Type
MultiselectPicklist
Description
On_Demo__c
Label
Type
Checkbox
Description
Phone_Type__c
Label
Type
Text
Description
Sales_Lead__c
Label
Type
Lookup
Description
Salesperson_1__c
Label
Type
Lookup
Description
Salesperson_2__c
Label
Type
Lookup
Description
Salesperson_One__c
Label
Type
Lookup
Description
Salesperson_Two__c
Label
Type
Lookup
Description
Shopper__c
Label
Type
Text
Description
Field to hold information on the shopper. Who is the vehicle for.
Sold__c
Label
Type
Checkbox
Description
Source__c
Label
Type
Text
Description
Marketing/Advertising source driving traffic event.
Split_Deals_Count__c
Label
Type
Number
Description
Calculates Split car deals
Store_Location__c
Label
Type
Lookup
Description
Location of the traffic event
Traffic_Notes__c
Label
Type
TextArea
Description
Type__c
Label
Type
Picklist
Description
Write_Up__c
Label
Type
Checkbox
Description