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DealerTeam

Service Job Lines

Contents

Label

Service Job Lines

API Name

Service Job Lines. These lines are applied to both appointments and repair orders. Each line has a series of standardized and customizable data. For appointment scheduling, please be as comprehensive as possible.

Fields

Field Name Details
Actual_Time__c
Label
Type
Number
Description
Add_On__c
Label
Type
Checkbox
Description
Add On Lines are the job lines added to the repair order after the repair order was written. This flag enables administrators to detect lines added after the initial customer interaction.
Book_Time__c
Label
Type
Number
Description
CauseExtended__c
Label
Type
LongTextArea
Description
Cause__c
Label
Type
Text
Description
Claim__c
Label
Type
Text
Description
Warranty claim# or claim reference notes
Concern__c
Label
Type
Text
Description
Correction__c
Label
Type
LongTextArea
Description
Currently_Active__c
Label
Type
Summary
Description
Field to determine if a job is active, started and not finished.
CustomerConcern__c
Label
Type
LongTextArea
Description
Customer concern / repair request for the specified job line
Customer_Id__c
Label
Type
Text
Description
Estimate__c
Label
Type
Currency
Description
External_ID__c
Label
Type
Text
Description
Gross_Profit_Value__c
Label
Type
Currency
Description
Raw sum of the gross profit
Gross_Profit__c
Label
Type
Percent
Description
Gross profit including labor, parts and sublet charges on the job line.
Job_Added_Date__c
Label
Type
DateTime
Description
Date/Time Job Line was added to RO
Job_ELR__c
Label
Type
Currency
Description
Effective Labor Rate for this Job
Job_Finish__c
Label
Type
DateTime
Description
Job_Line_Id__c
Label
Type
Text
Description
Repair Order # - Line #
Job_Start__c
Label
Type
DateTime
Description
Labor_Charges__c
Label
Type
Currency
Description
Labor_Gross_Precent__c
Label
Type
Percent
Description
Labor gross profit as a percentage
Labor_Gross__c
Label
Type
Currency
Description
Gross profit in dollars on Labor Sales
Labor_Rate__c
Label
Type
Text
Description
Labor_Type__c
Label
Type
Picklist
Description
Line_Number__c
Label
Type
Number
Description
Line_Total__c
Label
Type
Currency
Description
Sum of total charges for this job line.
Location_Id__c
Label
Type
Text
Description
Misc_Charges__c
Label
Type
Currency
Description
Miscellaneous charges related to the job line. Typical values include shop fees, gas oil grease.
Op_Code__c
Label
Type
Text
Description
Op_Description__c
Label
Type
Text
Description
Free form text entered operation code description. (Usually populated by paired DMS)
Operation_Code_Description__c
Label
Type
Text
Description
Paid_By__c
Label
Type
Lookup
Description
Account (A/R) paying for this repair line
Parent_Record__c
Label
Type
Text
Description
Parts_Cost__c
Label
Type
Currency
Description
Cost of parts sold on this job line.
Parts_Gross_Percent__c
Label
Type
Percent
Description
Parts Sales Gross Percentage
Parts_Gross__c
Label
Type
Currency
Description
Gross Profit on Parts Sales
Parts_Invoice_Id__c
Label
Type
Text
Description
Parts_Line__c
Label
Type
Lookup
Description
Parts_Total__c
Label
Type
Currency
Description
Sum of parts extended price as sold on this ticket.
Payment_Notes__c
Label
Type
TextArea
Description
RO_Invoice_Date_Time__c
Label
Type
DateTime
Description
RO_Number__c
Label
Type
Text
Description
Repair Order Number
RO_Open_Date_Time__c
Label
Type
DateTime
Description
RO_Status__c
Label
Type
Text
Description
Repair_Order_Id__c
Label
Type
Text
Description
Repair_Order__c
Label
Type
Text
Description
Service_Repair_Order__c
Label
Type
MasterDetail
Description
Service_Type__c
Label
Type
Picklist
Description
Service_Vehicle_Id__c
Label
Type
Text
Description
Record ID of Service Vehicle on Repair Order
Standard_Operation_Code__c
Label
Type
Lookup
Description
Stat__c
Label
Type
Picklist
Description
Sublet_Cost__c
Label
Type
Currency
Description
Total cost of associated sublet lines
Sublet_Gross_Percent__c
Label
Type
Percent
Description
Sublet gross profit measured as a percentage
Sublet_Gross__c
Label
Type
Currency
Description
Gross profit on Sublet Sales
Sublet_Total__c
Label
Type
Currency
Description
Sum of sublet charges on this Job Line
Sum_of_Billed_Hours__c
Label
Type
Summary
Description
Sum of flat rate time billed by technician(s).
Technician_Cost__c
Label
Type
Currency
Description
Technician_ID__c
Label
Type
Text
Description
Employee number / Tech number
Technician__c
Label
Type
Lookup
Description
Technician assigned to this job line.
We_Owe_Line_Id__c
Label
Type
Text
Description