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DealerTeam

Service Repair Order

Contents

Label

Service Repair Order

API Name

Service Repair Orders detail work performed by the service shop. Repairs must be performed on a service vehicle, either customer owned, or owned by the dealership.

Fields

Field Name Details
Color_Code__c
Label
Type
Text
Description
Comments__c
Label
Type
LongTextArea
Description
Company_Number__c
Label
Type
Picklist
Description
Company__c
Label
Type
Lookup
Description
Conversion_Manufacturer__c
Label
Type
Text
Description
Create_Date_Time__c
Label
Type
DateTime
Description
Customer_Charges__c
Label
Type
Currency
Description
Customer_Contact__c
Label
Type
Lookup
Description
Customer_Invoice_Total__c
Label
Type
Currency
Description
Customer_Labor_Charges__c
Label
Type
Currency
Description
Customer_Number__c
Label
Type
Text
Description
Customer number from the paired DMS
Customer_Parts_Charges__c
Label
Type
Currency
Description
Total of customer pay charges for Parts on this Repair Order.
Customer_Pay_Labor__c
Label
Type
Summary
Description
Sum of customer pay labor
Customer_Pay_Parts__c
Label
Type
Summary
Description
Sum of customer pay parts lines
Customer_Sublet_Charges__c
Label
Type
Currency
Description
Customer_Tax__c
Label
Type
Currency
Description
Customer__c
Label
Type
Lookup
Description
Days_Down__c
Label
Type
Number
Description
Deposit__c
Label
Type
Currency
Description
Discount_Code__c
Label
Type
Text
Description
Discount_Total__c
Label
Type
Currency
Description
Discount_Type__c
Label
Type
Picklist
Description
Dispatched__c
Label
Type
Checkbox
Description
Has the RO been dispatched, initially.
Estimate__c
Label
Type
Currency
Description
Expected_Service_End__c
Label
Type
DateTime
Description
The expected Date and Time the service will be completed
Expected_Service_Start__c
Label
Type
DateTime
Description
The Date and Time the Service vehicle is expected in the shop.
External_ID__c
Label
Type
Text
Description
External ID for RO Arcadium Key during uploads
Franchise_Code__c
Label
Type
Picklist
Description
Freight_Charges__c
Label
Type
Currency
Description
Hazardous_Materials__c
Label
Type
Currency
Description
Internal_Charges__c
Label
Type
Currency
Description
Internal_Labor_Charges__c
Label
Type
Summary
Description
Sum of internal labor charges
Internal_Parts_Charges__c
Label
Type
Summary
Description
Inventory_Vehicle_Status__c
Label
Type
Text
Description
Status Code of Vehicle in Inventory
Invoiced_Date_Time__c
Label
Type
DateTime
Description
Lift_Cycle_Count__c
Label
Type
Number
Description
Lift_MFG__c
Label
Type
Text
Description
Lift_Model__c
Label
Type
Text
Description
Lift_Serial_Number__c
Label
Type
Text
Description
Location__c
Label
Type
Picklist
Description
Mileage_In__c
Label
Type
Number
Description
Mileage_Out__c
Label
Type
Number
Description
Number_of_Repair_Lines__c
Label
Type
Summary
Description
Sum of job lines
Open_Flat_Rate_Hours__c
Label
Type
Summary
Description
Rollup summary of open flat rate hours still incomplete on each repair order.
Open_Job_Lines__c
Label
Type
Summary
Description
Measure of all open Job Lines
Parts_Cost__c
Label
Type
Summary
Description
Sum of the cost of the parts associated with Repair Order Parts Sales
Parts_Invoice__c
Label
Type
Lookup
Description
Payments_Total__c
Label
Type
Currency
Description
The total of Cashier Payments
Posted_Date_Time__c
Label
Type
DateTime
Description
Promise_Date__c
Label
Type
Date
Description
Promise_Time__c
Label
Type
Text
Description
RO_Number__c
Label
Type
Text
Description
Recommendations__c
Label
Type
LongTextArea
Description
Rewards_ID__c
Label
Type
Text
Description
Rewards Record ID
Rewards_Number__c
Label
Type
Text
Description
Customer Rewards Number
Sales_Inventory_Id__c
Label
Type
Text
Description
Service_Advisor_ID__c
Label
Type
Text
Description
Service_Advisor_Name__c
Label
Type
Text
Description
Service_Advisor__c
Label
Type
Lookup
Description
Shop_Supplies__c
Label
Type
Currency
Description
Status__c
Label
Type
Picklist
Description
Tag__c
Label
Type
Text
Description
Tax__c
Label
Type
Currency
Description
Taxable__c
Label
Type
Checkbox
Description
Is this repair order taxable?
Total_Flat_Rate_Hours__c
Label
Type
Summary
Description
Total_Repair_Order_Charges__c
Label
Type
Currency
Description
Sum of Customer Charges, Internal Charges and Warranty Charges. Does not include tax and discount.
User_Location_Matches__c
Label
Type
Checkbox
Description
Does the Location of the Current user match the Location of the Repair Order
VIN_Service_Vehicle__c
Label
Type
Text
Description
VIN__c
Label
Type
Text
Description
Vehicle Identification Number
Vehicle_Inventory__c
Label
Type
Lookup
Description
Vehicle__c
Label
Type
Lookup
Description
Waiting__c
Label
Type
Checkbox
Description
Warranty_Auth__c
Label
Type
Text
Description
Warranty_Charges__c
Label
Type
Currency
Description
Warranty_Comments__c
Label
Type
TextArea
Description
Warranty_Labor_Charges__c
Label
Type
Summary
Description
Sum of warranty labor charges
Warranty_Parts_Charges__c
Label
Type
Summary
Description
upload_Customer__c
Label
Type
Text
Description
store Client Arcadium Key to get SF account key in trigger